Reference

How tk288 Handles Your Personal Information

When you open an account with us, you share personal details — your name, contact info, and payment data tied to wallets like bKash, Nagad and Rocket. This policy explains exactly what we collect, why we collect it, and how you can control it.

Account data handled securelybKash, Nagad, Rocket payment data protectedYour right to access or delete your dataNo data sold to third partiesContact us to raise any concern
tk288 How tk288 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on you, request a correction, or ask us to delete your account information, our support team handles these requests directly. You can reach us through live chat, email or the in-app contact form. We aim to acknowledge privacy requests within a reasonable timeframe and respond fully once identity verification is complete.

Live Chat Start a chat session from the account menu. Identify yourself and state your data request — our team will log it and follow up.
Email Support Send your request to our support address listed in the account help section. Include your registered phone number for faster verification.
In-App Contact Form Open the Help section inside your account, fill in the contact form and select Privacy Request as the subject so it reaches the right team.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We keep your data only for the purposes described here — account management, payment verification and fraud prevention. We do not sell your information to advertisers or unrelated third parties. Where we share data with payment processors like bKash, Nagad or Rocket, it is only the minimum needed to complete your transaction. You can ask us what we hold and request changes at any time.

Cookies and Session Data We use cookies to keep your session active and remember display settings. You can clear cookies from your browser at any time, though this will log you out.
Account Security Practices Each login requires your password and a one-time OTP sent to your registered phone number. We flag logins from unfamiliar devices for review.
Data Retention Policy Active account data is held while your account remains open. After closure, we retain records for a defined period to meet internal obligations, then delete them.
Your Right to Request Changes You can request a copy of your data, ask us to correct inaccurate details, or request deletion. Submit through live chat or email with your registered account phone number.

Common Questions About Your Privacy on tk288

These are the questions we get asked most often about how we handle personal data, what rights you have, and how to get in touch if something needs correcting or deleting.

We collect your name, phone number, email address and date of birth at registration. This is the minimum we need to create and verify your account securely.

We store the wallet number and transaction reference tied to each deposit or withdrawal. We never store your wallet PIN or full payment credentials — those stay in your own app.

Yes. Contact us via live chat or email, verify your identity with your registered phone number, and we will compile your account data and send it to you.

Send a deletion request through the in-app contact form or email support. Select Privacy Request as the subject. We will confirm receipt and complete the deletion after identity checks.

We share data only with payment processors — bKash, Nagad, Rocket — when needed to complete your transactions. We do not sell your data to advertisers or unrelated external parties.

Cookies keep your session active and save your display settings. You can delete them from your browser settings at any time, but doing so will end your current session.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.